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Old 06-15-2022, 10:07 AM
Flygaff Flygaff is offline
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Join Date: Jan 2012
Posts: 450
Default Customer Service

I must share an event I just had. I recently purchased a new to me boat.
G3 185 F. While doing the work to get it rigged up with my equipment, I came across an issue with the Power Pole Shallow water anchor that came with the boat. It had a broken spike and a couple of other issues. I called Power Pole yesterday. They were very helpful with the issues. Keep in mind that this unit was purchased 10 years ago by someone else. I gave the serial number to the agent I spoke with. He then told me that they have a lifetime warranty on their product and would take care of everything. They have sent me out all the parts I require to repair the unit at no cost to me. Very Rare service in this day and age. Thank You Power Pole for our wonderful service and commitment to the customer. They have earned my loyalty for life.
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