Customer Service - NJFishing.com Your Best Online Source for Fishing Information in New Jersey

Flygaff · #1 06-15-2022, 02:10 PM

I am still amazed at their customer service personnel. just outstanding. Now I wish Suzuki had that kind of service. I have been trying to buy parts for my Suzukis for a week. Distributors do not answer their phones, and Suzuki's End User Support Group said they are not allowed to talk to customer to help them out. Amazing customer service on a different level.

AndrewT · #2 06-15-2022, 02:44 PM

They are known to be the very best in customer service across all fishing companies. When I look to buy shallow water anchors, they will be power poles, no question.

hammer4reel · #3 06-15-2022, 05:11 PM

Quote:

Originally Posted by Flygaff

I am still amazed at their customer service personnel. just outstanding. Now I wish Suzuki had that kind of service. I have been trying to buy parts for my Suzukis for a week. Distributors do not answer their phones, and Suzuki's End User Support Group said they are not allowed to talk to customer to help them out. Amazing customer service on a different level.

Suzuki is by far the worst customer service in the industry .