Shimano Reel service

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01-17-2019, 10:35 AM

Flygaff

NJFishing.com Ambassador

Join Date: Jan 2012

Posts: 452

Shimano Reel service

I called Shimano this morning to send an older Shimano Stratic 2000 reel in for service. I was told by customer service that they will not service the reel and I should basically toss it out and buy a new one. I am outraged by Shimano's policy and by the poor customer service in their company. I own over 30 Shimano reels and this is the reward you get from using their products.

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