Worst tackle shop customer service ever

[Oceanista]

It was absurd on so many levels. I've been stopping in there for years and he pretended he's never seen me before. I'm 43 and have been fishing my entire life, and I've never met with such a vile attitude. I normally don't take to forums to post negative press, but this incident was so f***ed up I had to share it.

[mikeytheflop]

Thanks! I hope you feel better now that you have shared your experience and dissatisfaction. I'll be sure to never go there myself.

[NoLimit]

What was wrong with the leader

[Oceanista]

The material was not smooth and consistent. I tied one fluke leader with it and saw ripples in it. You could feel it by running your fingers along it. Diameter variation and inconsistencies. He claimed to not feel it or see it.

[billfish16]

Haven't even thought about going back there in 20+ years for the same reason.

[NoLimit]

I would send the reel back to the manufacturer so they can improve their QC. Extruding the stuff included all sorts of controls for thickness and something went very wrong. They would be happy to get the feedback. Tell them you want five spools for your time and inconvenience. You will probably get it

[BCinerie]

I shop sponsors for that reason. Word of mouth is powerful. Thx

[Oceanista]

I would have sent it back but I threw it on the guy's counter and told him to keep it after he kept insulting me and being a prick.