Offshore reel spooling/top shot

[Jsnake4444]

Sent a Penn torque 60 2 speed that cals had blueprinted and low gear installed to BHP Basil on 8/9/22. Some background:I have spent close to probably $1300 or more with Basil over the last year and a half. Over the course of that time I have had numerous texts exchanges with him over top shots and other possible purchases. Note that he has his iPhone number on BHP for a contact. Now fast forward to yesterday 8/29/22. I had not texted him since 8/9/22 just to see if he received the reel. I texted him to see when the reel would be completed and got no answer so I called him. I stated my name and politely asked him roughly when the reel would be done since I had a trip on the 15th. He answer was that I text him way damn too much and proceeded to talk down to me. So long story short I requested my reel immediately be returned to me and I am now looking at recommendations for spooling and top shots. I have worked customer service my whole life and want to give my money to someone in my mind deserving of it. Would love to hear your guys recommendations. I have had great experiences with The Reel seat amount others. Let me know what you recommend