Last week I decided to put a power handle on my new Canyon Reel HS15

and in the process I over tightened the nut and broke the threads on the shaft screw

…
Made a quick phone call to Don @ Canyon Reels & he said “just ship it to me”. I sent it on Monday, knowing what will take to repair the reel I didn’t have much hope to get it back in time for the RFA trip on Sunday

… But here we are Wednesday & I got it back good as new…

Thanks Don, I do appreciate your quick respond and great customer service.
Looking forward to doing more business with Canyon reels (maybe I’ll get the HS18 2 speed Next).