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Old 03-26-2014, 07:30 PM
ALS Mako ALS Mako is offline
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Join Date: Mar 2008
Location: denville
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Thumbs up big thumbs up for coleman outdoor gear

just wanted to share. my wife has an old coleman tent that her sister gave her and one of the tent poles segments snapped. looked on-line at the coleman web sit to get a replacement- no luck. called customer service and told them what i was looking for, and that i was having trouble finding it on their website. well they are sending me the replacement part kit i need as a courtesy. no cost what so ever. now that is a great customer service experience and i will be a loyal customer from here on out.
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Old 03-27-2014, 03:39 PM
Gerry Zagorski's Avatar
Gerry Zagorski Gerry Zagorski is offline
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Join Date: Mar 2008
Location: Edison, NJ
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Default Re: big thumbs up for coleman outdoor gear

Nice - They obviously get Customer Service.
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