[briansnat]

The only thing I know about propane motors was a guy who I met on Round Valley last year. He was watching me spend 10 minutes trying to get my 2 cycle started and bragged about his propane motor. He claimed it starts first try every time. He apparently was a fan. Perhaps it was the brand of motor he had. I know little about them.

But it sounds like the customer service you are receiving from the mfr. of you motor is unacceptable. I agree that you should write the higher ups in the company and if you have a Facebook and/or Twitter account make your complaints known there. If your motor is available on Amazon, Cabelas, BPS, etc. write a scathing review. Many product manufactures these days monitor social media because they know it can have an effect on their reputation and address those complaints quickly.