Quote:
Originally Posted by birddog
Shimano American Corporation
One Holland Drive
Irvine, CA 92618, U.S.A.
Telephone: (949) 951-5003
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X2 on Shimano - Almost all my reels are Shimano and the ones I use most I rotate sending them back for cleaning and service every few years. They do a great job and never once have I had them charge me for any of the parts they replace.
The one thing to note is timing - call Shimano customer service and find out what the current turn-time is on repairs. Depending on season, it can be awhile.
At this link they have a list of reels they still service / have all parts for:
http://fish.shimano.com/content/sac-...%20Service.pdf
I also second giving Dave at Reel Seat a call - great shop with great guys and great service.
