Re: picked up a new reel for my custom rod I built..
You will not find better customer service anywhere. Do not know of any reel manufacturer that you can go directly to the owner and he will take care of you personally. Have used the HS 15, small, light with more drag than you will ever need, I also have the 16 as i like the lower gear ratio and more line capicity, It has become my favorite offshore seabass, cod reel. I even used it tile fishing on one trip and it is a beast.
I give them a thumbs up and DON is great to deal with.
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