Shimano Reel service

[Gerry Zagorski]

I bought a Stradic CI4 last year and although it's a very smooth reel, the anti reverse slips from time to time when I yo-yo jig or go to set the hook. I know others who had the same issue and looked it up online and saw it's a well documented issue so I sent the reel back to their California repair center.

I'd give Shimano a pass if this were a $70 Wallmart reel but having spent $250 on their latest and greatest reel, I expected more... Seems like their quality and or engineering is slipping.

My fear is getting the reel back only to have the same issue again because of a design flaw and now I have a $250 boat anchor on my hands...

I hope they make it right, if not, I'm not going to continue to throw good money after bad and may look into the Diawa Ballistic... I know several people fishing them and they seem to be very pleased.

[Jigman13]

Ballistics are great, Gerry.

[Sullivan]

Once again same thing , Stradic and Sustain anti-reverse shot after about three seasons , also some bail trouble with the sustain . They are done ,got new reels

[Gerry Zagorski]

Originally Posted by Gerry Zagorski

I bought a Stradic CI4 last year and although it's a very smooth reel, the anti reverse slips from time to time when I yo-yo jig or go to set the hook. I know others who had the same issue and looked it up online and saw it's a well documented issue so I sent the reel back to their California repair center.

I'd give Shimano a pass if this were a $70 Wallmart reel but having spent $250 on their latest and greatest reel, I expected more... Seems like their quality and or engineering is slipping.

My fear is getting the reel back only to have the same issue again because of a design flaw and now I have a $250 boat anchor on my hands...

I hope they make it right, if not, I'm not going to continue to throw good money after bad and may look into the Diawa Ballistic... I know several people fishing them and they seem to be very pleased.

Quick update.. Got a call back from the Shimano repair center.. Reel was going to cost $122 to fix and said they’d send me a brand new one for $160 and it’s the newer model.. Went for the new model since it was a small difference.... Anyone want to buy a brand new in the box Stradic CI4+STCI44000XGFB for $200? I’m done with Shimano.

[Sullivan]

Thanks for the update . You and I are done with Shimano , and for everyone else remember there are other good reels out there . Shimano should have better service .

[dfish28]

I bet those pliers that chipped your gelcoat were shimano too!

[MrAC1980]

I know this is old, but since my name was mentioned, I'll chime in.

Most manufacturers stop making parts after 3-5 years these days except for Penn. Shimano being probably one of the hardest to find older parts for. As for quality Daiwa has been smoking Shimano the last number of years. Power to weight ratio vs reliability hands down is all Daiwa. (Power/Torque... not drag)

Although I'm totally wayyyy backed up right now, if needed I'm happy to help whenever.

[tuna john]

chini is the man for fixing reels. does mine every year and come back like new.