Go to corporate. I've actually written to the President of the company and gotten great results in similar stuff.
Nothing nasty. Just fact laden failures in machine and Lehr support.
Quote:
Originally Posted by thyer
When I purchased the motor it was still relatively new to the market but there are reports of similar issues coming out. If it were a lemon then I would expect customer service to be all over trying to correct the situation. The customer service is where I have an issue. It's one thing for companies to manufacture lower quality items but it's another to not back them and get the situation corrected in an expeditious manner.
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